Smitty

I purchase around 10 of these units a month for my company. One customer stated the led on the power unit was very dim and figuring it failed I contacted Matt. Long story short, the unit was sending 2.76 volts to the rod so it was working. Matt sent me a new led with simple instructions on how to change it out. It took maybe 10 minutes to replace the bulb which was visible again.

The power supply is very complexed and I like that, the led was a simple plug and play and took less than 15 minutes since I had never done this but the led was bright again.

I am very pleased with the customer response. I emailed Matt on a Saturday evening and had the new bulb arrived the following Tuesday. Thank you Matt

M & B

I buy 20 a month. Good product.

Great email advice

I had an issue with the red light on the box. contactd matt and found out the ground wire was not tight. I was too tired to check everything do to my working hours. I would buy this man dinner at the finest steak house for his product and emails. it only took 3 minutes to figure this out and getting it working. Thank you.

Miranda

It works as said.

Keith

Works as described in my AO Smith tank. I would recomend.

JRC Plumbing

We buy around 10 to 20 units every month and have for the past 8 years. If there is ever an issue question, Matt responds.

Mike

I upsell this product with all my plumbing jobs in new tanks only. Never had any issues for the last 7 years.

Jennifer

We moved into a rual home and had horrific smelling hot water odor. We have a 40 gallon AO smith unit. I found this product and decided to give it a try. My husband and his brother help him remove what they called the 'stink rod' and installed it. The instructions were clear and well written. My husband followed the recomendation of flushing our tank, turning up the thermostat to 140 overnight then back down the next day. It has been around 1 month and there is no odor at all. We are very pleased.

Roger

I moved into a brand new house with a well, whole house R.O. ,softener and chlorine injection. We had sulfur smell even with top of the line purification equipment. After several weeks of trying to make adjustments to the system with no relief, we narrowed it down to the hot water. We have a Rheem Classic Plus Professional water heater. The specs show it having a magnesium anode rod. After doing a little homework, I found waterodor.com and with the reviews I decided to try it. The directions are very easy to follow and it was not hard to install. The toughest part is getting the old anode rod out but it came out quite easily with a battery powered impact wrench to just loosen it. There's an outlet next to the water heater so it was easy to connect to a power source. I did not flush the heater, but I did turn the temperature up to 140 degrees overnight before I installed the new rod. Within a day of use, the smell was gone. It's been in two months now and we haven't had a sulfur smell problem since. My neighbor had the same problem and has the same water heater. He changed the anode rod to an aluminum anode and says the sulfur smell had stopped, but he will have to replace it eventually.

Jenn

I am incredibly happy with this product. We use them for our rental properties, God Bless

Mike

Did not do any good on my tank. Tank started leaking 2 days after I installed it from the bottom. I bought the corro product brand and it sealed my leaks. I now have a brand new water tank with no smell.

Dan

I was skeptical about this product since I had purchased a different brand on amazon which did nothing but trash my water tank by leaks. I was moving anyway and the tank was old so not a real loss.

I offer this review 60 days from my purchase. I am pleased so far and will purchase other for my rentals. Your website has a lot of good information and I appriciate that. I will say that your claim of monitors the tank is correct. After my softner cycled, the voltage lowered, 2 days later it went back up since my unit cycles every 3 days.

Thank you Matt

Phil

I followed the recommendations to crank up the tank temperature to kill bacteria. Drained off maybe 5 gallons to install the new anode. Installation was simple following some of the photos and info from the website. Big plus is to have an impact gun, no need to wrestle with the tank and breaker bar. So far water has no odor but to be honest I’m not sure if it is from the anode or the bacteria kill. If it comes back I will follow up.

Jim and Becky

This product does work as described. Purchased from Amazon May 29th and had it 3 days later. I was going to give it some time before a review. As of this date June 25th, I am very pleased. I would recomend. Thank You Matt! Jim and Becky!! :)

Fresh Springs Water Solutions

I have been buying this product for 2 years. I had 2 complaints of a red led in June. Contacted Matt, found out it was a bad led on the power supply. 4 days later I had the replacement boxes. This type of customer service is solid.

Buritoman21

Works as advertised, no odor whatsoever for 3 months. Brian.

Mia & Mike

Purchased in May 2014. Last week hubby noticed the green light was off, plugged in, green light stayed off but the red light flickerer on when I plugged it in. Contacted seller. New power plug came 2 days later and all is well now. I figured they would be out of busness by now but not and i am shocked they sent us another replacement. Never had this type of customer experiance 7 years after my purchase from anyone, never. Thank you very much Matt

Eric

Very happy, worked for our home.

Kim & Erin

This product rocks and so does the seller! Crap water smell, waisted money on other amazon crap. No problems since installed 3 months ago. Thanks Matt! Kim and Erin :)

Timothy

I own a plumbing company and install close to 30 water tanks a month. I have recently used this product for customers complaining of hot water odor smells. I have purchased close to 50 units since march 2021. I have a better customer base because of this product and now buy from this site for the volume discount. I would recommend this product.