Great product!
What amazing customer service. I accidentally broke the power cord to my waterodor.com power anode rod. I reached out to see if I could buy a new one and got a response from Matt. He sent a replacement - free of charge! Matt has been incredibly helpful, polite and professional. I will be a loyal customer for life and will share this fantastic brand with everyone I can. Absolutely outstanding!!
This is the highest quality powered Anode product. I like the quality better than the more expensive Corro-Protec. Look at their website at Water Tank Tec for this superior anode rod. The power supply is built better. The owner called me and helped me, when I had an installation glitch. I am only writing this to let others know it's a superior product for your water heater, and the business stands behind his product.
This arrived very quickly, and I appreciate the seller's communications (Matt).As others have said, removal of the old anode was by far the biggest headache.You MUST use a 6 point socket to avoid rounding it off.Installation of the new electrode was easy and it sealed perfectly.The power supply settled in at about 2.76 volts after an hour of operation.Our setup- 8 year old Rheem 50gal water heater and a water softener, well water.Don't neglect yours..!Nice product, great seller.Thanks!!!
I have been eBayer for over 25 years. This seller is one of the finest I have every encountered! This man is clearly an engineer with a penchant for quality, value, integrity. His product is excellent, documentation superb, and appearance and condition unsurpassed. These anodes absolutely work, and he has improved the technology with improved power supply that regulates the current appropriate to the impedance of your particular water heater. Trust this seller!! A wonderful product!!
I purchased this product from Matt in 2017. Last week the led was flashing red. I contated him and was sent a new unit with the buzzer they have now. This type of costumer response is unknown these days. Thank you so much Matt
I have been a licensed plumber for the past 33 years in multiple counties in Michigan. I can tell you with certainty that the reviews on Amazon for the highest priced powered anode are cooked. I installed their product and had to replace multiple water tanks at my cost since I recommended their product to my customers. I sent multiple emails to Matt asking for specifics about his product which he responded to every single email within 6 hours so I purchased 6 of them in 2019. Not one tank has failed and the power supplies are still working. This is a rock solid product and I purchase around 108 a month from him.
Matt,
I just have to respond to your actions in handling the email I sent the other day. I had not checked my email until last night. I must say, I was not expecting as fast or as thorough of a response as what you provided. It is so refreshing to experience that kind of service. It has sort of become a thing of the past. I appreciate the time you took to explain what I was experiencing and what you would suggest for taking care of the problem. I will be turning up the heat on my hot water heater tonight. I already have a warm fuzzy feeling about the results, simply because of what you have suggested and done.
I am delighted to hear that you are striving to improve your product and am looking forward to the updated power supply you are sending. Be sure that should I encounter anyone with a potential use for your product; you will certainly be at the top of my recommendation list.
Thank you again and Merry Christmas and a enjoy a healthy and prosperous new year.
Appreciatively,
Ken Wilson
My wife and I run a sizable plumbing business in central Indiana. For the past 8 years, we have been buying the Water Tank Tec product, and we have not experienced any leaks in our tanks. We are delighted that they have now added an audible alarm to their control unit. If we have an issue, Matt is on it ASAP. We highly recommend this product.
Hi Matt,
Received your new version of the WaterTankTec Powered Anode this afternoon. Thanks you!!!
I relatively quickly mounted it to the pre-installed alternative Tee fitting. The only snag turned out to be a heat retention flap at the bottom of the Hot Water Tank outlet nipple that I did not know about before now. Initially I was tempted to just replace the nipple, taking advantage of the opportunity to shorten it an inch, but after removal I noticed it was lined with a plastic coating that clearly helps reduce (eliminate?) nipple corrosion. The only Home Depot equivalent Water Tank nipples available were just 3" long, too short to reach through my tank's top insulation layer. In the end I was able to remove the flap so proceed with the installation using the original nipple without the flap.
The Potential Controller is initially working as expected, so all seems good at this point. Attached is a picture of the overall revised installation (which also shows other water components for my house: a filter, softener, and recirc pump (which powers the two return loops visible on the back wall, which combine into a single line with subsequent check, air release, and manual valves before re-entering tank). In a few days (to check that no slow leaks show up) I will add insulation around the tank outlet fittings.
Thank you again so much for your quick response and for standing behind your warranty!
I purchased this product in 2018. On October 21st the power supply was flashing red. I contacted Matt who asked for a photo of the installation. He looked up my original purchase and after a few email exchanges, 4 days later I had a new power supply AND new anode at my doorstep free of charge. I cant express my gratitude for this type of customer service since I am on a fixed income. This is something you do hear of today. I do recommend this product and they do indeed stand behind their warranty. Thank you Matt very much.
I tried this product due to consumer requests 3 years ago. Hesitent on leaving any comments. I will say I buy this brand only. Never had a complaint about the power unit or odor.
I wish to thank you for your product and your website which has more information that I expected. I got sucked into the Amazon review train and bought 3 Corro protect units and installed them in my home, mother inlaw and sisters. 5 months later I checked the voltage and found only .03 volts going to my tank which told me the power supply was bad but the green led was bright. I check the other units I installed, same issue, not one of them was over .05 volts. I decided to buy one of your products. As a retire electrical technician, I installed a 2.2Kohm resister between the positive anode wire. The led on your power supply turned red, the corro protec product stayed green with virtually no voltage going to the anode. Your product is sound and I appreciate you being honest about your product vs others. Thanks a million Matt!
I purchased one of your anode rods after the power supply connector on the last one I installed disintegrated. I also looked closely at the old part. I disassembled as much as possible. It was basically mush inside from corrosion. I'm glad I took a few minutes after finding my bad unit to find your site. I'm stoked that when I look at my power supply LED now and know this anode rod is powered up correctly. Thank you for selling what looks like the properly engineered anode rod and power supply.
I purchased a competitors brand with thousands of reviews 6 months ago for out 2 tanks. One started leaking so I checked the other one and it only had .05 volts going to the anode but the green light was lit. Total junk product. Amazon should remove this product.
I installed your product on one new tank, replaced the other one and 1 year later, your product is working fine with 2.1 and 3.2 volts going to each tank and the led is still on.
I should have purchased your product 1st but got drawn into amazons reviews. Thank you for being honest in your product claims that does work as advertised. We will be purchasing more and use them in our contractor branch sister company.
Thanks Matt!!!
Almost retured plumber here. I have been purchasing this brand for 8 years. If I have a problem, it is resulved quickly by Matt. I have never had a rust failure on any of my installations with this product. I do recomend it.
Brothers Plumbing.
My neighbor told me about this website and product. I wish we had known before. Unfortunately, we and our plumber did not know what was happening to our water heater starting at 4 months old. The water at all the faucets was spurting badly, stunk terribly and when we drained about 5 gallons from the tank every few days, it was very yellowish brown and full of white particles. But the plumber said the white particles were not the dip tube and did not offer to help us put in a new dip tube. The makers of the water heater (A O Smith) were also of no help. We even went to the expense of water testing because we are on well water. By the time we finally found another plumber to put the new electric anode in, the dip tube broke off and all he got was the top nut which was completely corroded. Not knowing what the inside of the tank was like even though all the problems disappeared immediately, we opted to get a new water heater and put the Electric Anode in before it was even installed.
I have been eBayer for over 25 years. This seller is one of the finest I have every encountered! This man is clearly an engineer with a penchant for quality, value, integrity. His product is excellent, documentation superb, and appearance and condition unsurpassed. These anodes absolutely work, and he has improved the technology with improved power supply that regulates the current appropriate to the impedance of your particular water heater. Trust this seller!! A wonderful product!!
You sell a great product Matt, 6 years, no odor and no leaks which is why we ordered another one for our new home. thanks Rachel.
Greetings Matt. This should be the last time you'll hear from me---congratulations! Not quite as good as winning the lottery, but close. Yesterday I picked up the replacement anode kit, and installed it last night. We are solidly green again. Thank you very much for your rapid response and exemplary warranty service. This confirmed that buying your product was an outstanding decision!
Thanks again for your awesome service.
Robert Crozier Point Edward Ontario